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ENERGIZERS & SOLAR PANELS 81
1. If an energizer fails within 2 years
of its date of purchase, we will
replace the failed module or unit at
our cost.
Your credit card will be charged for
the replacement but you will receive full
credit when the failed item is back at
Premier. Your only cost is shipping the
failed item to us. If the original energizer
is over 2 years old, we will repair it, but
you pay for the repair cost and freight.
Note:
Policy does not apply to failure due to
abuse or neglect.
Warranty does not cover batteries.
2-Year Energizer Warranty
2. Free next-day air shipment of
warranty replacement energizers.
If you think your energizer has failed,
call us at 1-800-282-6631. We’ll help
you test your energizer to ensure that
it has truly failed.
This is important
because we’ve found that 25% of the
units returned to us work fine;
the
fence was at fault, not the energizer.
3. Free technical support.
We provide free advice before you
purchase an energizer and free support
afterwards for as long as you wish.
4. Solar energizer packages.
With larger energizers (over 1 joule),
the panel, battery and energizer need
to be correctly sized for each situation.
Call us and talk to our consultants.
5. Three-year assurance against
energizer obsolescence.
Premier’s “contract” with customers
includes repair or replacement of any
nonworking units for up to 3 years.
During the 2-year warranty period,
Premier pays for the replacement cost.
When you buy an energizer from Premier, you purchase more than an energizer. You obtain these benefits: